Shipping policy

We ship to the contiguous United States. We don't ship to Alaska, Hawaii, US territories, APO/FPO addresses or PO boxes yet.

Each set is made to order and ships with tracking.

• Free standard shipping on orders of $50 or more (after discounts).
• $5.95 standard shipping on orders under $50.

We make your set in about 3 days, and delivery takes another 5–8 business days, so most orders arrive within 8–11 business days. Your product page shows the estimated dates before you order. These are estimates, not guarantees. We email you a tracking link when your order ships.

If your tracking stops updating, email hello@awwgoods.com with your order number. If the carrier confirms your parcel is lost, we'll replace or refund the order.

Marked delivered but can't find it? Carrier tracking is our proof of delivery, so we can't replace or refund it, but we'll help you follow up with the carrier.

Please check your address at checkout. If a parcel comes back because of a wrong address or a failed delivery, you pay to reship it.