Open your shipping confirmation email and select View your order or the tracking link. It shows the tracking number and the latest information from the carrier.
Can't find the email?
Check your spam or promotions folder. If it is still missing, contact us using the email address you used at checkout and include your order number. We will help you find the tracking link.
Tracking has not updated
A new tracking number can take a day or two to show its first scan. If your parcel has not arrived by the estimated delivery window, email hello@awwgoods.com. We will investigate with the carrier.
Delivered, but not here?
Check the delivery location and ask household members or building staff. If it is still missing, contact us with your order number. We will help investigate.